At Cosmoshop, we want you to be fully satisfied with your purchase.
Eligibility for Refunds:
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Damaged, defective, or incorrect items.
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Requests made within 7 days of delivery.
Process:
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Contact our support team with your order number and issue.
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We’ll guide you through the return or replacement process.
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Refunds will be processed within 5–7 business days after receiving the returned item.
Non-Refundable Items:
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Items that are used, altered, or damaged after delivery.
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Sale or clearance items (unless defective).
Contact:
Email: support@cosmoshop.com